How We Support Architecture & Engineering Technology & IT Systems
A&E firms have technology requirements that extend far beyond basic office IT. Engineers, architects, designers, and project teams rely on specialized applications, powerful workstations, large files, secure data access, and dependable collaboration tools every day.
Our approach starts by understanding both your existing technology and where your firm is headed.
Step 1: Assess Your Technology Environment
Every engagement begins with a comprehensive assessment of your current IT environment.
Our team evaluates areas such as:
- Network infrastructure and performance
- Servers, hardware, and workstation performance
- Software licensing and patch compliance
- Cybersecurity vulnerabilities and potential exposure
- Backup and disaster recovery capabilities
- Cloud services and remote access
- Current support processes and recurring IT issues
This creates a clear baseline for identifying performance gaps, security risks, unnecessary costs, and areas that may limit future growth.
Step 2: Align Technology With How Your Firm Works
Technology decisions shouldn’t happen independently of business and project requirements.
We work with leadership to understand:
- Current and expected team growth
- Project workflows and collaboration requirements
- Workstation and application needs
- Office, hybrid, and remote work environments
- Security and compliance requirements
- Budget priorities and upcoming technology investments
From there, we identify where technology needs to change to better support your people, projects, and long-term plans.
Step 3: Build a Strategic IT Roadmap
Once priorities are clear, we develop a practical roadmap for improving the environment over time.
Depending on your firm’s needs, that may include:
- Workstation and hardware standardization
- Network and infrastructure upgrades
- Software and licensing optimization
- Cloud and data backup improvements
- Cybersecurity and endpoint protection
- Device and patch management
- Disaster recovery planning
- Hardware lifecycle and procurement planning
Instead of reacting to technology problems as they appear, your firm has a plan for what comes next.
Step 4: Provide Ongoing IT Support & Oversight
As your firm grows, your IT environment continues to change. We provide ongoing management and support to keep technology reliable, secure, and aligned with the business.
Our managed IT services can include:
- 24/7 help desk and rapid-response support
- Proactive monitoring and maintenance
- Device and workstation management
- Software and application management
- Cloud services, backup, and disaster recovery
- Cybersecurity monitoring and employee training
- Hardware and software procurement
- Strategic virtual CIO guidance
Your engineers, architects, and project teams can stay focused on their work while we manage the technology behind it.
From Reactive IT Support to an IT Strategy Built for Growth
How We Helped an Engineering Firm Scale More Efficiently
As Encotech Engineering Consultants grew from a small startup into a firm approaching 50 employees, its technology requirements changed significantly. The company had expanded its team and was taking on increasingly complex technical projects, but still relied on a one-person IT support model.
Over time, that model became increasingly difficult to scale. Strategic projects such as network upgrades, workstation standardization, licensing analysis, and conference room deployments competed with day-to-day support. IT issues were often addressed only after they disrupted work, while growth added more engineers, designers, and project staff to an already stretched environment.
99Ten began with a comprehensive assessment of Encotech’s environment, examining network integrity, hardware and workstation performance, software licensing, patch compliance, and potential dark web exposure. The assessment provided the foundation for a prioritized technology plan.
From there, we helped Encotech:
- Standardize workstations and strengthen infrastructure
- Implement proactive device and patch management
- Improve endpoint security and cybersecurity protection
- Introduce 24/7 help desk coverage
- Manage software, applications, and licensing
- Strengthen cloud services, backups, and disaster recovery
- Plan hardware and software investments with strategic vCIO guidance
The result was an IT environment better equipped to support Encotech’s continued growth. New employees could be onboarded into standardized technology environments, engineers could spend more time focused on engineering rather than IT issues, security and backup processes became more structured, and leadership gained greater capacity to focus on the firm’s core services and growth.
