We help businesses use their IT to increase profitability.
Make the shift from technology being "necessary" to being a powerful ally in the growth and operations of your business.
If your technology is only a cost, you're falling behind.
Running a business is expensive. We know. There’s no shortage of line items in the expense category. And when budgeting season comes around, the first question is always what can be cut.
We’re all about increasing margins. We’re also all about helping businesses with the paradigm shift of leveraging IT—traditionally seen as a cost—into a profit center.
Put your IT to work:
All your IT needs in one place.
As a Managed Services Provider, we're more than who you call when something is broken. We're your technology partner.
Better technology is only a few steps away.
Not only can we streamline your business technology, we've streamlined the process of getting you there quickly.
Book a discovery
Our experts conduct an in-depth review of your IT and provide you with a comprehensive report to strengthen your technology infrastructure.
Refine the action plan
We'll work together to establish a sequence of priorities. From network to security to devices to software, you'll know exactly what is being improved.
Stop thinking about it
Printer not working? New employee needs a workstation? Curious about the impact of recent data breaches on your business? We're here for it all.
Trusted by industry leaders
Here are a few industry leaders we work with and what they've have to say about working with us, as well as technologies we rely on.
99Ten has provided exceptional IT services for Charles Hall Construction for many years now. We appreciate having them as our IT business partner.
I've worked with 99Ten for years now. They have been the IT provider for multiple companies I've worked for. The team is highly responsive. Very friendly and helpful!
One of my top priorities was upgrading external service providers. I was dreading switching over the IT systems, however, 99Ten made it extremely easy and seamless. Our systems are significantly more reliable. The team is very responsive, and I thoroughly enjoy working with them. We often have unique questions/needs and 99Ten steps up every single time with solutions that work.
Having worked with several IT companies over the years, 99Ten is in a different class. They know and understand all of the sub-systems we use which makes coordination and communication with our vendors seamless and effortless for our management team. Their monitor and tracking ability is top notch. We are now able to identify an exact date and time if we are experiencing and issue and 99Ten has great logging information to better direct us in our troubleshooting efforts. Even when it has nothing to do with the newyork systems.
My only complaint is that I wish that we would have found them sooner.
No stone left unturned.
Our comprehensive IT discovery ensures you know exactly what needs attention and where opportunity lies.
From dark web and cybersecurity exposure to underperforming equipment and overpaying for software, we’ll give you the full picture of how to turn your technology into a profit center.
Here are a few things we cover in the discovery process:
- Dark web scan
- Network integrity evaluation
- Server & hardware performance
- PC & workstation assessments
- Software licensing strategy
Ready to get started?
Our promise as your technology partner.
We know the importance of reliable technology. And more importantly, the importance of fast, professional support when something needs addressing.
Rapid Response
We know your business depends on technology. We pride ourselves on immediate response times 24/7/365.
Dedicated Specialists
We already know your business, so no need to explain your IT infrastructure when there's a problem.
Clear Communication
Technology is full of confusing terminology. We're humans like you, so we put everything in plain English.
Frequently Asked Questions
Choosing a technology partner for your business is no small decision. We're here to walk through it with you every step of the way.
How much does the discovery cost?
The discovery is available in two options:
Option 1: Collaborative Review
After the discovery, we’ll compile the results into a strategy-oriented presentation to review together with you and your team. This option only costs your time for the strategy review.
Option 2: Standalone
We’ll compile the results into a technical report and deliver it to you for use with your current internal IT team. This option costs $2,500.
Do you offer break/fix services?
No, we don’t. The old model of paying someone to come in a fix something when it breaks has done a great disservice to businesses.
Here are the primary problems with the break/fix model:
- It’s reactive, not proactive
- It’s disjointed and lacks strategy
- It’s more expensive due to labor and lost productivity
Having a Managed Service Provider like 99Ten as a technology partner means most problems are solved before they even arise. And the issues that do make it through are addressed with the entire business in mind.
Are cybersecurity measures necessary?
Yes.
We can’t emphasize this enough. Small and medium sized businesses are the primary targets for cyberattacks. Here are some stats:
- 61% of all SMBs were the target of a cyberattack in 2021
- 82% of ransomware attacks in 2021 were against companies with fewer than 1,000 employees
- 95% of cybersecurity incidents at SMBs cost between $826 and $653,587
What are your helpdesk hours?
Technology is always connected, so we are, too. Helpdesk support is available 24/7 every day of the year.
How do I get started?
A great first step is booking an IT discovery with our team. If you have a very specific need or other questions before a discovery, you can contact us here.
Can you help me procure hardware or software?
Absolutely. This is one of our core offerings. You can explore more details here.
Do you only work with specific industries?
While we have a large presence offering IT services in specific industries, this is not an exhaustive list and we work with small and medium sized companies in almost any industry.
Don’t see your industry in the list? Contact us and let us know.
IT Leadership Articles
As a company, we're about more than simply keeping IT running. Our priority is the overall health of your business. Publishing helpful articles is an extra way we go above and beyond to support your business technology.
Questions before getting started?
No problem at all. Get in touch and our experts will help answer questions specific to your business and plan out next steps.
Talk To An IT Expert